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Refunds & Cancellations

Please read our strict no-refund policy regarding digital goods and AI tokens.

Terms & Conditions Privacy Policy Refund Policy Shipping & Delivery

At QodeLabs Web Services (Typing Flow AI), we provide a digital Software-as-a-Service (SaaS) platform to enhance your typing skills using advanced Artificial Intelligence. Because our services rely on instant digital provisioning, please read our refund policy carefully.

1. Strictly No Refunds

Due to the immediate and digital nature of our services, all sales are final and non-refundable. We do not offer refunds, exchanges, or prorated billing under any circumstances. This includes, but is not limited to:

  • Purchase of Premium AI Credits / Tokens.
  • Upgrades to Pro, Elite, or any other subscription tiers.
  • Generation and issuance of Digital Typing Certificates.

2. Instant Credit Allocation

When you complete a transaction, Premium AI Credits are instantly allocated to your wallet, and API resources are reserved for your account. Because these digital goods cannot be "returned," we cannot process cancellations or refunds once the payment is successful.

3. Digital Certificates

Our platform issues AI-verified Digital Certificates of Mastery based on your typing speed (WPM) and accuracy. Once a certificate is generated and the required credits are deducted, it is permanently recorded in our secure ledger. No physical certificate will be delivered, and no refund will be issued for generated certificates.

4. Failed Transactions

If money was deducted from your bank account but the Premium Credits or Plan Upgrade did not reflect on your Typing Flow AI dashboard, please do not worry. This is usually due to a bank delay.

  • Please contact our support team within 24 hours with your Transaction ID.
  • If our payment gateway confirms the payment failed, your bank will automatically reverse the charge within 5-7 business days.
  • If the payment was successful but delayed, we will manually credit the purchased plan/tokens to your account.

5. Account Cancellations

You may stop using our platform at any time. However, choosing to abandon your account or delete your profile does not entitle you to a refund for any unused AI Credits or active premium features.

6. Contact Support

If you experience a technical issue preventing you from utilizing your purchased credits, please reach out so our engineering team can resolve the bug: